• YouTube Social  Icon
  • Facebook Social Icon
  • Instagram Social Icon
  • Google+ Social Icon

POLICIES

TRAVEL/SURCHARGE:

Within 30 miles of our headquarters (Goodyear, AZ) there will be no gas/travel charges. Areas outside of 30 miles may be subject to a gas/travel charge. Please contact us for further information.

 

BAD WEATHER:

There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightening, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, and our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm, or hurricane) please contact us to begin the rescheduling.

 

SUPERVISED CHILDREN:

PVRGT does require a parent or responsible adult to be present inside or just outside of the trailer at all times.

 

ALCOHOL/DRUGS
You may serve alcohol at the PVRGT event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the PVRGT equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party.

 


DAMAGE/INJURY
PVRGT or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, PVRGT reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. PVRGT and its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.


REFUND/CANCELLATION POLICY
A valid credit card or debit card is required to guarantee your PVRGT reservation. PVRGT will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary. If the event is canceled within 7 days before the party, a $100 dollar fee will be charged to the credit card. If the event is canceled within 48 hours of the party, the full agreed upon price invoiced will be charged.

 

FOOD/DRINK
PVRGT does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

 

PICTURES:

While your party is in effect the Game Coach will be taking pictures of the party from the inside of the trailer. You will then be able to view these pictures on PVRGT’s fan page and then copy them into your files. If you do not want the Game Coach to take pictures of the party, please kindly inform us via email before the party. Thank you.

 

TIPS
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

 

TRAILER PARKING AND DRIVEWAY ACCESS:
We must have a safe and approved place to park. We also need a fairly level area to park our truck and trailer.  We require approximately 60 feet of space for setup and prefer to be located in the front of the house.